This week in Citibank’s terrible customer folklore, we have a slightly ranty and grudge holding (we approve) gentleman who describes his blog thusly:
||The chronicles of an MBA student…actually, chronicles sounds way too serious. Let’s just call if a bunch of stuff that’s happened. (Oh yeah, some people may have found this because I was on Jeopardy. For any of the inside info on the whole Jeopardy thing, you can now purchase a detailed account at Amazon by searching for “How I Got on Jeopardy”. Don’t worry, it’s only 99 cents.)
There’s your free promo sir. Now, what does this MBA toting customer of Citibank have to be angry about? The usual:
“Ok, for those who don’t know, I keep an internal list of large corporations that have wronged me in some way. I’ve realized that complaining does absolutely nothing to solve problems (except for the potential opportunity to get free products/services from said companies, which just gives them another chance to screw up) so I just blacklist them from getting any of my money, forever.
Citibank, welcome to the blacklist. Take a seat between Enterprise Rent-a-Car and MetLife.
So why am I so pissed at these guys? Well, it all started when I moved out to Chicago.
After a couple of ATM withdrawls with my PNC bank card and some surcharges, I resolved to get a new bank account for spending money. I wanted to go with a national bank, someone with lots of ATMs, and I figured, a reasonably easy process. Citibank has an ATM in the basement of my building and one out at school, a natural fit right?
So I went online and signed up for a free checking account. No hassles, just some online forms and my initial deposit from my PNC account. I could expect to receive my new debit card in the mail soon.
Well, so I got my debit card a little while later, and got all excited. Not only did I have a new ATM card (and would avoid fees) but I also got my Jeopardy prize check in the mail. All that money, and a new bank to put it in.
So I went to the nearest Citibank. Inserted my ATM card (which said it only needed to be put in an ATM to be activated) and had no problem depositing my Jeopardy monies.
Now just a quick withdrawl…
Hmm…let’s try that again…
What the hell??? I just deposited a ton of money with this card, but I can’t take out any money?
YOUR EMOTIONS ARE POINTLESS…ATMs DO NOT FEEL SYMPATHY”
Read the full post in all its ranty goodness here…